Doing it by the book?

We at TV Licensing Watch suspected we would not have long to wait for yet more video evidence of Capita Business Services “operation” of the BBC’s TV Licensing™ contract to become public. The BBC “have overall responsibility” for TV Licensing™ and the operation of the TV Licensing™ contract by its contractors, such as Capita Business Services. So, presumably the BBC will ultimately take responsibility for the actions of this miserable, shabby-looking TV Licensing™ field operative specimen.

We at TV Licensing Watch think that the BBC will hide behind the usual excuse that “disciplinary matters relating to TV Licensing™ field operations (sic) are a matter for our contractor Capita Business Services”. So, BBC, not so much “arms length management” as “completely hands-off management” of the BBC TV Licensing™ contract.

Apart from parrotting "you're being silly" to the video camera, here are some of TV Licensing™ miserable specimen’s more memorable quotes:

“You are watching television and you don’t have a television licence”(zero proof of that)

“I don’t trust your word, TV Licensing™ don’t trust your word”(tell us something we don't know)

“we will come back with police”(tv licensing is not a police matter)

Straight from the BBC TV Licensing™ Visiting Procedures manual? We at TV Licensing Watch do not think so. We think we know who's being "silly" but will leave others to make that decision. Verbally making threats and accusations on the basis of no evidence whatsoever; aggressive, argumentative and abusive behaviour; not complying with the requirements of TV Licensing™ visiting procedures.

If such behaviours are permitted under the terms of the BBC TV Licensing™ contract perhaps someone at the BBC would care to come here and explain.

The value of domestic cctv surveillance and handheld video camera can prove invaluable in gathering evidence of the serial abuses and misdemeanours perpetrated by employees of Capita Business Services under cover of the BBC TV Licensing™ contract. TV Licensing Watch advise anybody who has the misfortune to have face to face dealings with Capita Business Services TV Licensing™ to make an audio-visual record of those dealings in their entirety covertly or overtly with cctv and handheld video cameras.

For people who have not exercised their right to remain silent, TV Licensing Watch advise anybody who has had the misfortune to have face to face dealings with Capita Business Services TV Licensing™ and have received a summons as a consequence to contact a licensed law practitioner if: there is the slightest discrepancy between the actual situation regarding viewing habits and/or what actually happened during the interview compared with what has been written on the TVL178 Record of Interview self incrimination form.